1. Who we are
Nerd Stack is a Denver, Colorado-based web development agency operating the website thenerdstack.com. This privacy policy describes what information we collect when you visit our site or contact us, how we use it, and the choices you have. For questions about this policy, email nerd@thenerdstack.com.
2. Information we collect
We collect only what we need to run the site and respond to you:
- Information you submit: when you fill out a contact form or website audit request, we collect the information you provide — typically your name, email, company name, website URL, and any message you send.
- Booking information: when you book a call through our embedded scheduling tool, we collect the information you provide to the scheduling service.
- Analytics data: we may use privacy-respecting analytics to understand how visitors use the site (pages viewed, referring source, device type). This data is aggregated and does not identify you personally.
- Server logs: our hosting provider keeps standard server logs (IP address, user agent, request path) for security and performance purposes.
We do not knowingly collect personal information from anyone under 16 years of age.
3. How we use information
We use the information we collect to:
- Respond to your inquiries and provide the services you request
- Send you communications related to your project or your inquiry
- Operate, maintain, and improve our website
- Protect against security threats and prevent abuse
- Comply with legal obligations
We do not sell your personal information. We do not use your information to send unsolicited marketing to people who haven’t opted in.
4. Third-party services
Our website uses a small number of third-party services to function. Each has its own privacy policy:
- Email delivery: form submissions are transmitted to us via Resend, an email infrastructure service
- Scheduling: appointment booking is handled by Calendly
- Hosting: our site is hosted on a managed hosting provider
- Analytics: we may use privacy-respecting analytics tools
These providers only receive the information they need to perform their function for us. We do not authorize them to use your information for their own marketing purposes.
5. Cookies and tracking
Our website uses minimal cookies — primarily strictly-necessary cookies set by our hosting provider and embedded third-party tools (like the scheduling widget). We do not use advertising or cross-site tracking cookies. You can disable cookies in your browser settings, though some site features may not work without them.
6. Data retention
We retain contact form submissions and project communications for as long as reasonably necessary to respond to your inquiry, operate ongoing client work, and meet our legal and tax obligations. Server logs and analytics data are retained per industry-standard timeframes — typically 30–90 days for logs and up to 26 months for analytics.
7. Your rights
Depending on your jurisdiction, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of certain processing or marketing communications
To exercise any of these rights, email us at nerd@thenerdstack.com. We will respond within 30 days.
8. Security
We use industry-standard technical and administrative safeguards to protect the information we hold — including TLS encryption in transit, restricted access to client data, and a small team of accountable people. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.
9. Changes to this policy
We may update this privacy policy as our practices, services, or legal obligations change. The effective date at the top of this page reflects the most recent version. Material changes will be communicated on this page; we recommend checking back occasionally.
10. Contact
Questions about this privacy policy, or about how we handle your information, should be directed to nerd@thenerdstack.com or to Nerd Stack, Denver, Colorado.